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service instructions
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Should your equipment require service, our Technical Support Department will provide you with a return material authorization (RMA) number and instructions. The RMA number is valid for thirty days.
To contact Technical Support please email us at cs@biodyncorp.com or
call 206-526-0205.
You are responsible for shipping the product to Biodynamics. Recommended carriers are UPS and Federal Express. You may arrange for either of these carriers to pick up product at your facility. Other methods are available including the US Postal Service. Regardless of the carrier you choose, please be certain to insure the package for its full value.
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